Return & Refund Policy

We want your experience to be stress-free. If your purchase isn't quite right, don't worry – our return and refund process is simple.

Returns:

• You've got a big 30 day window from receiving your items to get an exchange or refund.
• Just make sure your items are unused and in their original condition. (Trying one or two items out is still fine for a return). 
• Starting a return is easy: shoot us an email at chairtipsnz@gmail.com, and we'll walk you through it.
• Once we get your return, we'll check the items and refund your original payment.

Quick Exchanges:

• Need a different size or item? Just place a new order online.
• Just drop us a note in your return delivery or email us at chairtipsnz@gmail.com to let us know about your new order.
• Once we get your return, we'll refund your previous order.

Return Address:

• 12 Bellvue Drive Varsity Lakes QLD 4227
• For peace of mind, use a trackable shipping service or consider shipping insurance.
• We can't take responsibility for lost or damaged items during transit.

Contact Us:

Your satisfaction is important. If you have any questions or concerns about our return and refund policy, just drop us a line at chairtipsnz@gmail.com. Thank you for choosing Chair & Table Tips New Zealand. We appreciate your support.